Outside and Third-Party
Prescription Requests

We understand there are many reasons our clients may want to purchase medications from online retailers or outside pharmacies instead of directly from SPCA Florida’s Medical Center. We want to assist in making informed decisions for your pet, and recommend that products and medications be purchased through accredited pharmacies only. However, if you choose to purchase medications from another pharmacy, we want to give you that option.

SPCA Florida’s Medical Center is changing our protocols on outside and third-party prescription requests, so we can spend our time focusing on our patients and clients instead of answering faxes and calling pharmacies. Reviewing medical records, ensuring proper documentation, and calling or faxing the prescription takes a significant amount of time. Also, we feel it is better medicine with written documentation of a prescription that is filled outside our hospital. There are concerns with the possibility of prescription errors when relaying information over the phone, and written prescriptions minimize the risk of errors and misunderstandings.

We understand that cost can also be a big factor for choosing an outside pharmacy or online retailer. We do our best to make our medications and preventatives affordable and we routinely compare prices to online providers, to make sure our prices are competitive. Most importantly, by purchasing directly from us and our online pharmacy, you support SPCA Florida.

We absolutely support our clients’ right to choose where they obtain their pet’s medication, and are happy to accommodate a request to do so by providing a written prescription that can be picked up at SPCA Florida’s Medical Center during normal business hours. Please allow two business days for the written prescription to be authorized once the request is submitted.

We would like to encourage our clients to order medications and preventatives directly from us or through our online pharmacy. Please visit our online store at www.spcamedical.org/pharmacy to see our current offerings. Our online store is part of our hospital’s infrastructure and you will not need a written script if you order this way. The medications purchased directly from us and the online store are guaranteed by the product’s manufacturer, and most importantly, by us - your pet’s veterinarian.

Thank you for trusting us with your pet’s medical care!

Veterinarian with Dog